Portfolio - Tech Revision
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Client :
Front Range Internet (FRII)
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Category :
Wireless Services
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Date :
April, 2020
Pricing Cost Analysis
Conducted a comprehensive analysis of competitor offerings and market trends to develop competitive pricing strategies for new service packages. This involved evaluating current market demands and identifying gaps in the existing service portfolio. I collaborated with stakeholders to ensure that the proposed packages aligned with organizational goals and effectively addressed customer needs. My insights informed the development of tiered pricing models that enhance customer engagement and maximize revenue potential.
Wireless Internet Tower Design
Spearheaded the redesign of four wireless towers for Front Range Internet (FRII) to optimize network speeds and reliability across Northern Colorado. This project included a detailed proposal for the necessary equipment—antennas, distribution access points, and customer-provided devices—ensuring each component was selected for its performance within specified operational ranges. I coordinated closely with tower climbers for equipment installation and collaborated with network engineers to configure the new hardware efficiently. This design not only improved connectivity but also laid the foundation for advanced service offerings that meet the demands of modern technology.
- Redesigned four wireless towers to enhance network speeds and reliability.
- Drafted a proposal detailing equipment specifications and installation requirements.
- Coordinated with tower climbers for the effective installation of equipment.
- Collaborated with network engineers for the seamless configuration of new hardware.
- Analyzed competitor data to inform pricing strategies and service offerings.
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Client :
The Dairy Solutions Group
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Category :
Systems Integrations
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Date :
August, 2021
Onboarding Strategy and Implementation
Developed and executed a comprehensive onboarding strategy to seamlessly integrate The Dairy Solutions Group’s systems with those of their Managed Service Provider (MSP). This involved conducting a thorough analysis of the scope of work and ensuring a smooth transition for over 20 employees to key services, including Remote Management, Cybersecurity, and Office 365 Email. Throughout the week-long engagement at their headquarters in Modesto, CA, I collaborated closely with the MSP, documenting any challenges and out-of-scope items to facilitate continuous improvement.
Infrastructure Setup and Optimization
Led the installation and configuration of new hardware to enhance the organization’s IT infrastructure. This included deploying desktops, establishing wireless internet, and implementing robust user authentication systems, such as Two-Factor Authentication, to bolster security measures. I successfully managed the migration of domain profiles and emails, ensuring operational continuity without data loss. Additionally, I configured new network settings to enhance the separation of client and public data, establishing appropriate permissions and roles for each user. During the project, I proactively addressed challenges, sourcing replacement equipment from a supplier 4 hours away when incorrect hardware was shipped, thus ensuring timely project completion and operational readiness. Upon project completion, I verified that all systems were fully operational in collaboration with the MSP.
- Collaborated with the MSP to facilitate a smooth onboarding process for over 20 employees.
- Migrated domain profiles and emails to ensure data continuity and compliance with new security protocols.
- Configured Two-Factor Authentication to enhance security for user accounts.
- Established network configurations for improved data separation and user permissions.
- Proactively resolved equipment issues by sourcing replacement hardware promptly to meet project timelines.
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Client :
Town of Timnath Town Hall
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Category :
Systems Migration & On-boarding
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Date :
April, 2021
Data Migration and Compliance Implementation
Successfully led the migration of the Town of Timnath's cloud services from Azure to a colocation datacenter, ensuring compliance with Colorado state regulations for local government data storage. This strategic transition involved meticulous planning and execution of the migration of all email accounts from one Microsoft tenant to another, streamlining management processes for enhanced operational efficiency. In addition to the data migration, the project included the installation of new networking equipment, such as redundant firewalls, to meet specific security requirements mandated for government entities. Secure access controls were configured, ensuring all systems were optimized for performance and reliability.
Infrastructure Support and Security Configuration
Following the migration, collaboration with the Managed Service Provider (MSP) facilitated a smooth transition and effective after-onboarding support. Focus was placed on establishing evidence folders and configuring protected equipment to secure sensitive data. Rigorous security measures were implemented to safeguard critical information while ensuring compliance with government regulations. Ongoing assistance was provided to the Town of Timnath and its police department, ensuring that personnel were equipped to manage the new systems effectively. This comprehensive approach enhanced the town's IT capabilities and positioned them for future growth and adaptability.
- Led the migration of cloud services to a compliant colocation datacenter, ensuring adherence to Colorado state regulations for local government data storage.
- Migrated all email accounts to a dedicated Microsoft tenant, streamlining management and improving user accessibility.
- Installed and configured new networking equipment, including redundant firewalls, to enhance security and meet government standards.
- Collaborated with the MSP for after-onboarding support, assisting in the setup of secure evidence folders and the configuration of protected equipment.
- Delivered ongoing training and resources to town officials and IT staff, ensuring seamless adaptation to the new systems and processes.